Program Description

Program Title: Personal Listening

Program Description

This program helps people see that their preferred listening approach may not be appropriate to every situation. They learn when and how to adopt another listening approach for more successful communication. It outlines three primary factors to consider in choosing the listening approach appropriate to the situation: purpose, motivation, and behavioural Indicators.

This program will also add other learning topics as determined from your organisational needs.

Duration: Half-day, one-day workshops are available for this program.

Who: This workshop is for staff at any level of the organisation and can be tailored for frontline staff or senior executive personnel.

Profile Used: Personal Listening Profile

Suggested Topics:

• Your listening approach and styles
• Your most natural approach
• Potential strengths and growth areas
• Expectations of other listeners
• Communications gap analysis
• Action plan across five listening approaches

The program includes a comprehensive 16-page research validated online assessment report that helps participants to develop a greater understanding of their listening style

Contact us if you would like a free copy of the Personal Listening Report